At Proflect ("Proflect", "we", "us", or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website https://proflect.io (the "Site") and related services.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

• Account Data: When you sign up or join the waitlist, we collect your name, email address, and any other information you submit.
• Support Requests: If you contact us, we may collect your contact information and any message content.

b. Information We Automatically Collect

• Usage Data: We collect data about how you interact with our Site (e.g., pages visited, actions taken).
• Device and Browser Information: IP address, device type, browser type, operating system.
• Cookies and Tracking Technologies: See our Cookie Policy for details.

c. Third-Party Services

• PostHog: Used for website analytics in a privacy-respecting manner.
• Google reCAPTCHA: Used to protect our forms from spam and abuse.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our website and services
• Communicate with you, including waitlist updates and support
• Analyze usage and trends to improve user experience
• Secure our Site from spam, fraud, and abuse
• Comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Your consent (e.g., marketing emails, cookies)
• Performance of a contract (e.g., waitlist, account setup)
• Legitimate interests (e.g., analytics, platform improvement)
• Legal obligations (e.g., data retention laws)

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Like PostHog (analytics) and Google (reCAPTCHA) who help operate our Site.
• Legal Requirements: If required by law or to protect our rights or the safety of others.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale.

5. Data Retention

We retain your data only as long as necessary for the purposes described in this policy or as required by law.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your data
• Correction: Request we correct inaccurate data
• Deletion: Request we delete your data
• Objection: Object to certain types of processing
• Data Portability: Request a copy of your data in a portable format
• Withdraw Consent: Where applicable, withdraw consent at any time

To exercise these rights, please contact us at [support@proflect.io].

7. Data Transfers

If you are outside the United States, please note that your data may be processed in the U.S. where data protection laws may differ. We take appropriate safeguards to protect your data in compliance with applicable laws.

8. Security

We use reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.

9. Children's Privacy

Our Site is not intended for children under 13 (or under 16 in the EU). We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. Significant changes will be communicated on the Site or by email if applicable.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Proflect
Email: [support@proflect.io]
Website: https://proflect.io